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Process/Technology

Processes

  • Claims management processes customized in line with operational arrangements
  • Assessment process also customized to align with current processes
  • MBR repair management and distribution process is done in line with the Insurer's process's

Technology

Application

  • Fully able to be integrated¬†
  • Real time MI
  • User training provided

Call Centre

  • 40 full time agents current capacity to handle 1050 outbound calls per day
  • Scalable in the event of a disaster